Design strategist, UX practitioner, information architect.

Product strategy, end-to-end user experience, front-end development, and systems-driven holistic design.

Jessica

Hi. I'm Jessica Schilling.

Based in Boulder, CO, I'm a user experience strategist, product designer and information architect with a proven track record in both strategic and tactical execution for companies ranging from small startups to multinational corporations.

View my résumé

My core toolbox

map

User experience strategy

Customer-focused, data-driven solutions drawing from more than 20 years in UX, product design, marketing, editorial and more.

work_outline Product roadmaps, design systems, competitive analysis, omnichannel strategy
palette

Product design

End-to-end design expertise from concept validation and initial information architecture to high-fidelity, release-ready deliverables.

work_outline Sketch, InVision, Photoshop, Illustrator, InDesign, Adobe Experience Design
code

Front-end development

Translating designs into elegant, responsive, cross-browser HTML, CSS and JavaScript — or simply designing directly in code.

work_outline HTML, CSS, JavaScript, Node, React, Drupal, Git, Scrum Agile, Scaled Agile
visibility

Design thinking

Successfully integrating data-driven best practices through coaching, side-by-side creation, and everything in between.

work_outline Design sprints, co-creation sessions, executive training, train-the-trainers workshops
face

UX research & testing

The right research and testing methodologies at the right time, ensuring continuous improvement before, during, and after launch.

work_outline Personas, competitive research, focus groups, surveys, interviews, qual/quant tests
assignment

Content strategy

Thoughtfully crafted content on point with your brand and audience — or even a whole new personality and voice for your brand.

work_outline Style guides, documentation, whitepapers, product and marketing copy, editorial

Selected work

Certainly Insurance

Certainly Insurance

Strategy, design, code, testing
Fidelity.com tax forms

Fidelity.com tax forms

Strategy, design
Best Loved Hotels guidebook

Best Loved Hotels

Strategy, design
College of Engineering rebrand

College site rebrand

Strategy, design, code, testing
Trade journal rebrand/relaunch

Trade journal relaunch

Strategy, design, code
Total Home Score

Total Home Score

Strategy, design, code
Go Daddy product page

GoDaddy.com purchase path

Design, testing
Financial planning tool

Divorce financial planner

Design, code, testing
Goal-based life insurance product

Goal-based life insurance

Design, code, testing

Previous experience

2021-present

Lead product designer, strategy

Liberty Mutual

2019-2021

User experience & product lead

Protocol Labs

2017-2019

Senior product designer

Solaria Labs at Liberty Mutual

2014-2016

UX & communications

Harvard University Information Technology

2016-2017

Information architect & design lead

Fidelity Investments

2011-2014

UX, design & communications

University of Colorado Boulder

2007-2010

Web designer & UX specialist

Go Daddy

2003-2005

Managing editor & product owner

World Media Publishing Ltd

Want more info? Let's chat.

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